COVID-19 Protocols at BioPed

We are open to both walk-in* and by-appointment clients!

*Due to capacity restrictions, walk in service is not guaranteed but we will try our best to accommodate, in a safe manner. Those with an appointment, will be guaranteed a dedicated time slot with our staff.

What to expect when you arrive for an appointment

Thank you for choosing BioPed: we look forward to seeing you.

Here is what you can expect when you arrive for your scheduled appointment:


  1. A frequently sanitized clinic, and freshly disinfected assessment room!
  2. Please plan to visit our clinic only after you have self-screened negative using the provincial screening tool.
  3.  We do require that you bring and wear a mask, and if you are unable to, please call our clinic in advance.


  1. Please arrive wearing a mask, running buff, scarf or bandana to the appointment and plan to keep it on the entire appointment.
  2. You will be asked a series of COVID-19 screen questions and to perform hand hygiene upon arrival.
  3. BioPed clinical staff will be wearing a mask (and eye protection) for your appointment.
  4. We may need to collect your contact information if you did not have an appointment, as a means to contact you for future public health purposes.


  1. Once in the clinic, please remain at a 2m distance from others. If you are interested in a shoe, or product, please ask for assistance.
  2. We do accept cash, but offer contactless payment options and are happy to e-mail your receipt to you as well!