COVID-19 Protocols at BioPed

What to expect when you arrive for an appointment

Thank you for choosing BioPed: we look forward to seeing you.

Here is what you can expect when you arrive for your scheduled appointment:


  1. Our clinic will have been sanitized to ensure patient and staff health and safety. However, please note that bathrooms will be closed to the patients and public, with the exception of emergencies.
  2. Please plan to attend your appointment alone in order to limit the number of people in the clinic, unless absolutely necessary.


  1. Please do not arrive before your scheduled time.
  2. Please wear a mask, running buff, scarf or bandana to the appointment and plan to arrive with it on and keep it on the entire appointment.
  3. You will be asked a series of COVID-19 screen questions.
  4. You will be asked to perform hand hygiene upon arrival.
  5. BioPed clinical staff will be wearing a mask (and eye protection) for your appointment.


  1. Once in the clinic, please remain at a 2m distance from others. If you are interested in a shoe, or product, please ask for assistance, as items on shelves must remain untouched.